Ordering from The Training Shop is simple and easy:-

You can order directly at www.TheTrainingShop.co.uk which is open 24 hours 365 days a year.

You can email us as enquiries@TheTrainingShop.co.uk

You can call us on 0117 955 0156

You can fax us on 0117 955 0210

Postage and packing costs for all UK deliveries:

Order will be dispatched within maximum of 14 days after order confirmation however our normal average delivery time is approx 2 - 3 days - if you need your products more swiftly or have a definite deadline please do email us on enquiries@thetrainingshop.co.uk or call on 0117 995 0156 and we will ensure we deliver

If you have any queries about your order or would like to know more about
The Training Shop please either e-mail us on enquiries@thetrainingshop.co.uk

Your right to cancel:

At The Training Shop (UK) Ltd we want you to be delighted every time you
shop with us. That's why we offer you a "No Quibbles" Returns Policy to
return items to us up to 14 days after delivery.

Further, under the United Kingdom's Distance Selling Regulations, you have
the right to cancel the contract for the purchase of any of these items
within 14 days of delivery. This applies to all of our products. However, we
regret that we cannot accept cancellations of contracts for the purchase of
videos, DVDs or CDs where the item has been unsealed.

To cancel this contract, please write to us giving the reason for the return
as "Contract Cancellation". Please package the relevant item securely and
send it to us with the delivery slip so that we receive it within 14 working
days of the date that the item was delivered to you.

The return address is:

For your protection, we recommend that you use a recorded delivery service.
Please note that you will be responsible for the costs of returning the
goods to us unless we delivered the item to you in error or the item is
faulty. If we do not receive the item back from you with the delivery slip,
we may arrange for collection of the item from your residence at your cost.

You should be aware that, once we begin the delivery process, you will not
be able to cancel any contract you have with us for services carried out by
us (for example, postage and packing).

We will also charge an administration fee for goods returned that are ordered in error or no longer required.

As soon as we receive notice of your cancellation of this order, we will
refund the relevant part of the purchase price for that item.